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Voyage Air Guitar Limited Warranty

  1. Terms and Conditions.  Voyage Air Guitar warrants solely to the original purchaser of a Voyage Air Guitar instrument that the instrument purchased shall be free from defects in materials and workmanship under normal use for a period of one (1) year.  Additionally, the Voyage Air Guitar “hinge mechanism” is protected by a Lifetime Limited Warranty subject to the limitations listed below and will be replaced free of charge, if necessary, only for the original purchaser.  This Limited Warranty does not apply (a) to wear or breakage of frets or strings, or other normal wear and tear of the instrument or its parts; (b) defects caused by modification, misuse or abuse or improper maintenance of the instrument; (c) defects caused by accident or exposure to extremes of temperature or humidity which cause harm to the instrument; or (d) no warranty will be honored to anyone who did not purchase the instrument from Voyage Air Guitar.
  2. Limitations on Obligation.  The obligations of Voyage Air Guitar hereunder are limited to repair or replacement of parts of the instruments found to be defective under this Limited Warranty.  In no event shall Voyage Air Guitar be liable for any indirect, incidental or consequential damages, including but not limited to lost profits, of any nature or kind, or for damages to persons or property whether such liability claim is based on breach of warranty or contract, negligence or any other legal duty or obligation. This Limited Warranty is the sole warranty of Voyage Air Guitar and is given in lieu of all other warranties, expressed or implied, including any implied warranties of merchantability and fitness for purpose.
  3. No Other Warranties.  The Limited Warranty set forth herein constitutes the entire warranty and representation of Voyage Air Guitar.  This Limited Warranty shall be controlling over any conflicting terms and conditions of any purchase orders, contracts or invoices that may be executed in connection with the purchase of a Voyage Air Guitar musical instrument.  No representation or warranty made by any Voyage Air Guitar salesperson, dealer, agent, representative or employee shall be binding upon Voyage Air Guitar other than as set forth herein.
  4. Claim Procedures.  Unless purchaser is notified in writing that repairs and service under this Limited Warranty may be made, claims for warranty performance and service shall be made by sending the instrument, shipping and insurance prepaid by the purchaser, to Voyage Air Guitar, 1064 Woodland Ave., STE K, Modesto, CA 95351, together with (a) evidence confirming the original purchase by purchaser (such as a copy of the sales invoice or receipt, a credit card slip, or the like); (b) a brief description of the nature of the asserted defect; and (c) the name, address and phone number of the original purchaser to whom the instrument is to be returned. Voyage Air Guitar shall review the description of the asserted defect, examine the instrument, and make service, repairs, and replacements as appropriate under this Limited Warranty.  Certain warrantable repairs may be visible. Voyage Air assumes no responsibility for the effect of any such warrantable repairs on the resale value of the instrument.  Upon completion of the service, the instrument shall be returned by Voyage Air Guitar to the original purchaser, shipping and insurance to be paid by the purchaser.  In the event it is determined that the asserted defect is not covered by or is excluded from this Limited Warranty, the instrument shall be returned without repairs or replacement, shipping and insurance to be paid by the purchaser.
  6. Owner Registration.  To assist in confirming the original purchase and purchaser, please complete and return the Owner Registration Card included with your Voyage Air Guitar or register your guitar online.  Completion and return of the Owner Registration Card is not a condition of this Limited Warranty.

Voyage Air Guitar, Inc.  925.290.8878