ORDERING & SHIPPING Q&A
Where do you ship to?
We ship anywhere internationally!
How much does it cost for shipping?
Anywhere in the Continental US is FREE!
AK or HI prices – contact us for more information.
APO Shipping: US Military APO shipping options available – contact us.
International Sales & Shipping
International Shipping price update – new lower rates to certain regions! Please contact us for details on completing a purchase if your country is not currently available during checkout
International shipping rates are subject to change:
Australia – $205
Canada – $150
China – $200
France – $139
Germany – $160
Ireland – $180
Israel – $195
Italy – $170
Japan – $200
Netherlands – $180
New Zealand – $205
Switzerland – $180
Spain – $195
Taiwan – $195
WE DO SHIP ALMOST ANYWHERE WORLDWIDE! Please contact Voyage Air Support for other countries not listed above.
DUE TO THE RECENT FLUID BREXIT IMPORT REGULATIONS, WE WILL NOT BE ABLE TO SHIP TO THE UK (GREAT BRITAIN, SCOTLAND AND NORTHERN IRELAND) UNTIL THE CURRENT SITUATION IS CLARIFIED.
Are you – a family member – or friend traveling to the Continental US soon?
If so, we can ship to you FREE while visiting! Take your new Voyage Air Guitar home with you!
How long does it take for me to get my guitar?
All shipping is from our Modesto, CA location. Standard shipping to the US East Coast usually within 3-5 business days (not during holidays).
International standard shipping usually within 3-7 business days (not during holidays).
DUE TO COVID WE WILL SHIP ASAP HOWEVER CANNOT GUARANTEE DELIVERY DATES. ANY ORDERS MAY BE DELAYED 10 DAYS OR MORE BEFORE SHIPPING DUE TO INSTALLATION TIME AND/OR BACK-ORDERS. WE APPRECIATE YOUR PURCHASING A VOYAGE AIR.
How can I play one before I purchase?
Voyage Air does not have any dealers and are available exclusively here on our website, eBay, Amazon or Reverb.
We sell direct to the consumer which allows us to better support our guitars while being able to offer a much better value.
We do offer a 3-Day Play Guarantee trial period from the day you receive your guitar. If you’re not satisfied for any reason, you can return the instrument for a full refund of your purchase price only, shipping costs and any other fees may apply.
There is no risk in trying a Voyage Air.
What payment options are available? Do you offer financing?
We accept payments from anywhere around the globe using Visa, MasterCard, American Express, Discover and PayPal, using our secure server. Also buy now – pay later options are available to select countries. Once you’ve completed your purchase, you’ll receive a confirmation email for your order. Be sure to check your spam or junk folder for email from voyageairguitar.com. Once your order has been through the QC process, setup and ready for shipping, you will receive a 2nd email with shipping and tracking information as available.
Choose how you want play & play – pay now or select interest free finance options (restrictions apply)
ALL Import duties, customs tax and/or tariff required by your country ARE THE RESPONSIBILITY OF YOU, THE BUYER, AND NOT INCLUDED in the total purchase price you pay during checkout.
Are there any other complications?
No! Rest assured your new Voyage Air is on its way, waiting for you to open, unfold, and experience it for yourself.