Privacy Statement
Thank you for visiting our website. The Voyage Air Guitar website at www.voyageairguitar.com (the “Site”) is a copyrighted work belonging to Voyage-Air Guitar Inc. dba Voyage Air Guitar. Voyage Air Guitar grants you the right to use the Site subject to the terms and conditions (the “Terms of Use”) set forth in the following paragraphs. BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, YOU SHOULD IMMEDIATELY HALT YOUR USE OF THE SITE.
Modifications
Voyage Air Guitar reserves the right, at its sole discretion, to revise the terms and conditions by updating this Online Privacy Policy. It is your responsibility to periodically review this Online Privacy Policy for changes. Following the posting of changes, your use of the Site means you accept and agree to the changes.
About Voyage Air Guitar and Privacy
It is a priority at Voyage Air Guitar to protect the confidentiality of our customers’ and users’ personal information. This Online Privacy Policy is provided to inform you of how we manage this responsibility. This policy deals with the collection, use, and disclosure of personal information that may be gathered by Voyage Air Guitar during your interactions with this website.
We take your Internet privacy very seriously. We do not sell or rent your personal information to third parties. Please take a moment to review the following notices to learn more about our information collection practices, including what information is collected, how the information is used, to whom we disclose the information, and how we protect your personal information.
About the Information that we Collect
At the Voyage Air Guitar website, you can learn about us, view our products, purchase merchandise, and/or request information. In certain areas of this website, we may ask you to voluntarily provide us with personal information. The kinds of personal information that we may request include your name, address, e-mail address, telephone number, cellular phone number, credit card information, and information regarding your interests in a variety of products, programs, and services. All such information will be used in accordance with the terms of this policy.
Why We Collect This Information
Voyage Air Guitar collects your personal information to provide quality products and services. Your personal information allows us to effectively maintain and customize your experience on our website. In addition, your personal information enables us to respond to your requests and purchases, communicate with you about current promotions, and pass along current and important information about your Voyage Air Guitar.
How We Use Information About You
Voyage Air Guitar takes your privacy very seriously. We do not sell or rent your personal information to others. We restrict the use of any information you might provide for the following: to improve and administer the website; respond to your requests and purchases; customize your experience on our website; communicate with you about promotions or information we think will be of interest to you. We may also use the information that you provide for internal company strategy planning and market research purposes. We will not knowingly share information provided by you with anyone except as required or permitted by applicable law. However, we cannot guarantee secure data transmission over the Internet. While it is our intent to maintain the privacy of the information you transmit through our website, we cannot guarantee such information will remain confidential or secure. We may disclose personally identifiable information to governmental or judicial authorities, law enforcement authorities, or to other individuals or entities in response to a subpoena, court order, or other legal process. We may also disclose such information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law. Additionally, we may transfer personal information if we are acquired by, or merged with, another entity.
Collection of Information By Third-Party Sites
This policy only applies to your use of the Voyage Air Guitar website. Although the Voyage Air Guitar website contains links to other sites, such other sites are governed by their own privacy policies, and we are not responsible for their operations and practices. We do not disclose any personal information to any linked sites. You are encouraged to read the privacy policies of each site you visit to determine what information that site may be collecting about you.
How We Protect Your Information
At Voyage Air Guitar, we take all precautions including administrative, technical, and physical measures to safeguard your personal information. To ensure your personal information is secure, our policy guidelines are communicated to our employees and strictly enforced within the Company. In addition, we employ the best current Internet security technology to preserve your privacy rights on our website and in all aspects of electronic commerce.
Cookies and Other Technical Information
We may send “cookies” to your computer in order to enhance your online experience. Cookies are files that can identify your computer, and store your personal preferences as well as other technical information. Cookies can be permanent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser). Information gathered through cookies may include information such as the time and date of visits, the length of the visits, and the websites visited before and after our website. You are not obligated to accept a cookie from the Voyage Air Guitar website, and you may adjust your browser to disable the use of cookies. Be aware that disabling cookies might prevent you from accessing some of our website content.
Notification of Changes to Privacy Policy
This policy is effective and may be updated or modified at any time. You are encouraged to review this policy periodically to make sure that you’re aware of any changes.
How to Contact Us
If you have any questions or concerns about the Voyage Air Guitar Online Privacy Policy or would like to exercise any of the rights given under this policy, you may email us at support@voyageairguitar.info.
How to Order & Return Policy
You can call us at 1-442-325-0988, shop at our online store or send an email. Please provide us with all item details along with a telephone number where you can be reached in case of any questions.
Forms of Payment
We accept Visa, MasterCard, American Express, Discover and PayPal. PayPal payments will include a 5% fee. Sorry, no CODS or Will Call allowed. All orders will be shipped when payment is received or successfully processed unless otherwise noted on the website.
Shipping / Delivery
All orders will be shipped via FedEx, UPS or USPS. Available items purchased directly through this website are usually shipped within 7 days of purchase unless otherwise noted.
Return Policy
If you’re not completely satisfied with your guitar, return it for a full refund by notifying us within 48 hours of receiving the shipment. Items must be shipped back to Voyage Air Guitar within 30 days of receiving an approved RMA (returned merchandise approval) number. Orders returned without an authorized number will be refused. Returns requested after 48 hours of receipt are subject to a 20% restocking fee. Buyer is responsible for all related shipping charges. Some exceptions may apply, at our discretion.
Cancellation Policy
Orders placed for backordered items can be cancelled within 30 days from the date of the order for a full refund. Orders cancelled after 30 days are subject to a 20% service charge fee.
Any items shipped by Voyage Air Guitar damaged and determined by the carrier to be damaged in transit will be replaced at no cost (pending payment from the carrier). If an item is found to be defective due to craftsmanship, it will be repaired or replaced free of charge for up to one year from date of delivery.
Disclaimer
You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from VoyageAirGuitar.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Contact Us
If you have any questions at all about the above information, or anything else on this website, please don’t hesitate to contact us.
