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Instructions for Unpacking
Thank you for choosing a Voyage Air Guitar. We know that the ability to travel with your guitar will inspire you to practice, play and share your music with others for many years to come. Now, get ready to enjoy the feeling. Play. Fold. Travel. Repeat.
Follow these simple steps to make your Voyage Air Guitar ready for play:
The Voyage Air Guitar is shipped inside a durable backpack-style case. Set this case on a stable surface (like a table) with the flat side down.
Unzip and open the case. Do not remove the guitar just yet.
The neck of the guitar has a hinge. Lift the neck up and away from the guitar.
The body of the guitar is secured in the case with a black nylon strap (the one with the pad for the neck). Undo this strap while holding the neck of the guitar.
Lift the guitar by the neck so the body of the guitar is nearly vertical. Keep the bottom of the guitar resting in the case.
Place your palm on the back of the guitar, near the top of the guitar body, but below the neck hinge.
With both hands, position the guitar slightly so the sound hole is pointing down towards the table surface.
Being careful that your hands or fingers are not in the way as the hinge closes. Pull the neck of the guitar into the playing position.
Tighten the hinge-locking thumbscrew to secure the guitar in the playing position. Just use your fingers to make the thumbscrew tight: no tools are necessary. Note: this thumbscrew also serves as the guitar’s strap-button.
Tune the guitar. Play and enjoy.
To fold and store the guitar in the backpack case, reverse the steps listed above.
Printable Voyage Air Guitar Owner’s Manual (pdf download)
IMPORTANT! Please read these step-by-step instructions carefully before you attempt to assemble and start playing your new Voyage-Air Guitar! Personal injury and damage to your guitar can result if it is not handled properly.
Voyage Air Guitar Limited Warranty
- Terms and Conditions. Voyage Air Guitar warrants solely to the original purchaser of a Voyage Air Guitar instrument that the instrument purchased shall be free from defects in materials and workmanship under normal use for a period of one (1) year. Additionally, the Voyage Air Guitar “hinge mechanism” is protected by a Lifetime Limited Warranty subject to the limitations listed below and will be replaced free of charge, if necessary, only for the original purchaser. This Limited Warranty does not apply (a) to wear or breakage of frets or strings, or other normal wear and tear of the instrument or its parts; (b) defects caused by modification, misuse or abuse or improper maintenance of the instrument; (c) defects caused by accident or exposure to extremes of temperature or humidity which cause harm to the instrument; or (d) no warranty will be honored to anyone who did not purchase the instrument from Voyage Air Guitar.
- Limitations on Obligation. The obligations of Voyage Air Guitar hereunder are limited to repair or replacement of parts of the instruments found to be defective under this Limited Warranty. In no event shall Voyage Air Guitar be liable for any indirect, incidental or consequential damages, including but not limited to lost profits, of any nature or kind, or for damages to persons or property whether such liability claim is based on breach of warranty or contract, negligence or any other legal duty or obligation. This Limited Warranty is the sole warranty of Voyage Air Guitar and is given in lieu of all other warranties, expressed or implied, including any implied warranties of merchantability and fitness for purpose.
- No Other Warranties. The Limited Warranty set forth herein constitutes the entire warranty and representation of Voyage Air Guitar. This Limited Warranty shall be controlling over any conflicting terms and conditions of any purchase orders, contracts or invoices that may be executed in connection with the purchase of a Voyage Air Guitar musical instrument. No representation or warranty made by any Voyage Air Guitar salesperson, dealer, agent, representative or employee shall be binding upon Voyage Air Guitar other than as set forth herein.
- Claim Procedures. Unless purchaser is notified in writing that repairs and service under this Limited Warranty may be made, claims for warranty performance and service shall be made by sending the instrument, shipping and insurance prepaid by the purchaser, to Voyage Air Guitar, 4747 Oceanside Blvd, STE N, Oceanside, CA 92056, together with (a) evidence confirming the original purchase by purchaser (such as a copy of the sales invoice or receipt, a credit card slip, or the like); (b) a brief description of the nature of the asserted defect; and (c) the name, address and phone number of the original purchaser to whom the instrument is to be returned. Voyage Air Guitar shall review the description of the asserted defect, examine the instrument, and make service, repairs, and replacements as appropriate under this Limited Warranty. Certain warrantable repairs may be visible. Voyage Air assumes no responsibility for the effect of any such warrantable repairs on the resale value of the instrument. Upon completion of the service, the instrument shall be returned by Voyage Air Guitar to the original purchaser, shipping and insurance to be paid by the purchaser. In the event it is determined that the asserted defect is not covered by or is excluded from this Limited Warranty, the instrument shall be returned without repairs or replacement, shipping and insurance to be paid by the purchaser.
- THE VOYAGE AIR WARRANTY DOES NOT COVER THIRD PARTY REPAIRS, MODIFICATIONS OR GUITARS SHOWING SIGNS OF IMPROPER HYDRATION. THESE SIGNS INCLUDE, BUT ARE NOT LIMITED TO SUNKEN BACK, SPLIT TOP AND PROTRUDING FRET ENDS.
- Owner Registration. To assist in confirming the original purchase and purchaser, please complete and return the Owner Registration Card included with your Voyage Air Guitar or register your guitar online. Completion and return of the Owner Registration Card is not a condition of this Limited Warranty.
Voyage Air Guitar, Inc. www.voyageairguitar.com support@voyageairguitar.info Speak to support @ 1-442-325-0988.
How to Order
Shop our online store or, email sales@voyageairguitar.com and provide us with the item details along with a telephone number where you can be reached in case of any questions.
Forms of Payment
We accept Visa, MasterCard, American Express, Discover and PayPal. PayPal payments will include a 5% fee. Sorry, no CODS or Will Call allowed. All orders will be shipped when payment is received or successfully processed unless otherwise noted on the website.
Shipping / Delivery
All orders will be shipped via FedEx, UPS, or USPS. Available items purchased directly through this website are usually shipped within 7 days of purchase unless otherwise noted.
Transit Time ONCE Shipped: All shipping is from our Oceanside, CA location. Standard shipping to the US East Coast is usually within 3-5 business days (not including holidays).
International standard shipping is usually within 3-7 business days (not including holidays). ORDERS MAY BE DELAYED 10 BUSINESS DAYS OR MORE, BEFORE SHIPPING, DUE TO INSTALLATION TIME AND/OR BACK-ORDERS.
Return Policy
All guitars include 48-hour free to play grace period wherein you may return the guitar for a full refund less any processing fees. Any items shipped by Voyage Air Guitar damaged and determined by the carrier to be damaged in transit will be replaced at no cost (pending payment from the carrier). If an item is found to be defective due to craftsmanship, it will be repaired or replaced free of charge for up to one year from date of delivery. Items must be shipped back to Voyage Air Guitar within 30 days of receiving an approved RMA (returned merchandise approval) number. Orders returned without an authorized number will be refused. Returns are subject to a 20% restocking fee. Buyer is responsible for all related shipping charges. Some exceptions may apply, at our discretion.
Cancellation Policy
Orders placed for backordered items can be cancelled within 30 days from the date of the order for a full refund. Orders cancelled after 30 days are subject to a 20% service charge fee.
Disclaimer
You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from VoyageAirGuitar.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Contact Us
If you have any questions at all about the above information, or anything else on this website, please don’t hesitate to contact us.
